DiscordとZoom Phoneの比較

電話番号への発信

Discord：自社ユーザーにのみ通話可能。Zoom Phone：実際の電話番号に発信。これは単なる程度の違いではありません。自社アプリをインストールしている人にしかつながらないアプリは別の製品です。相手が固定電話を使っている、スマートフォンを持っていない、または何もインストールしたくない場合、料金が安くても代替にはなりません。まずこの点を確認してください。以下の内容は、どちらのサービスでも実際にかけたい番号へ発信できる場合にのみ意味を持ちます。

課金単位

Discordの請求方法はアプリ間のみ、Zoom Phoneの請求方法は1分単位です。同じ分単位の料金でも、請求方法によって合計額は異なり、その差が最も大きくなるのは、まさに多くの人が通話する地域です。35秒の通話を切り上げて1分分として請求すると、その通話にはおよそ七十パーセントの割増が発生します。しかし料金自体は変わっていないため、どの料金比較にもこの差は現れません。

プラットフォーム

DiscordはiOS, Android, Web, Windows, macOS, Linuxで利用できます。Zoom PhoneはiOS, Android, Web, Windows, macOSで利用できます。この点で決まる比較は、実際より多くあります。どれほど優れたサービスでも、手元の端末で利用できなければ候補にはなりません。また、代わりに1時間スマートフォンを耳に当て続けることになるなら、デスクトップ用クライアントの有無は見た目以上に重要です。

Discordの公開情報に基づく内容

• none
• No calling credit is used; only optional Nitro subscriptions expire at the end of their paid term.
• $0 (free core service); optional Nitro subscription or boosts.

Zoom Phoneの公開情報に基づく内容

• per minute for metered outbound calls and for most international destinations.
• none explicitly listed; pricing focuses on per‑minute charges and monthly subscriptions.
• Zoom Phone charges per month for plans; per‑minute charges appear on invoices; no prepaid 'credit expiry' concept for business plans.
• $10/user/month (US & Canada Metered plan).

Discordの公開情報に基づく内容

Users sign up with an email address and create a username; phone verification can be required for some servers or security features.

Zoom Phoneの公開情報に基づく内容

Businesses or users must have a Zoom account and purchase Zoom Phone licenses; admins assign numbers and configure calling for users.

Discordの公開情報に基づく内容

Core messaging and voice/video features are free; Discord Nitro subscriptions add perks such as higher upload limits, HD streaming, and server boosts.

Zoom Phoneの公開情報に基づく内容

US & Canada Metered at $10/user/month (pay‑as‑you‑go domestic calling), US & Canada Unlimited at $15/user/month (unlimited domestic calls), Global Select at $20/user/month for unlimited domestic calling in one of 40+ countries; additional bundles (e.g. Pro Plus, Business Plus) combine Zoom Phone with Zoom Workplace features.

Discord

Discordは自社アプリ以外では国別の料金を公開していません。

記録された情報源：Discord docs and product blogs describe only app‑to‑app communication; PSTN calling is not a feature.

Zoom Phone

• United States, landline: From about $0.0242/min on the metered plan for outbound calls; inbound calls are often included.
• United States, mobile: Same metered per‑minute pricing for outbound calls to mobile numbers on the metered plan.
• United Kingdom, landline: International per‑minute rates depend on add‑ons and are documented in Zoom’s rate tables (not visible in snippets); not found here.

記録された情報源：Third‑party analyses of Zoom Phone pricing summarising Zoom’s published tariff sheets; exact per‑destination rates are in Zoom’s own rate‑card PDFs.

Discord

• Offers persistent text channels and voice channels within servers.
• Supports one‑to‑one and group voice and video calls.
• Provides cross‑platform clients on desktop, web, and mobile with synced accounts.
• Allows community servers with roles, permissions, and moderation tools.
• Includes screen‑sharing and game‑focused features such as low‑latency voice chat.
• Supports custom emoji, stickers, and soundboards via servers and Nitro.
• Discord Social SDK enables integrating Discord voice/chat into games as cross‑platform chat.
• Free core service funded by optional Nitro subscriptions and server boosts.

Zoom Phone

• Cloud PBX with user extensions, direct inward dialing (DID), and call routing.
• Domestic and international calling with metered or unlimited options.
• Integrates with Zoom Meetings and Zoom Workplace for unified communications.
• Supports voicemail, auto‑attendants, ring groups, and call recording.
• Offers add‑ons such as unlimited international calling to select countries and advanced analytics packs.
• Provides clients for desktop and mobile platforms.
• Supports SMS/MMS in supported regions.
• Aimed at business and enterprise customers rather than casual consumer use.

Discord

• User reports note high resource usage and battery drain on some mobile devices during long voice sessions.
• Some communities and reviewers highlight safety/moderation challenges in large public servers.
• Occasional regional outages or voice‑server issues impact call quality for affected users.

Zoom Phone

• Analyst reviews note that advanced call‑centre features and some integrations require multiple add‑ons, raising total cost.
• Metered plan customers can incur additional costs for outbound calls and SMS beyond included allowances.
• Compared with some competitors, reviewers state that international number availability and some automation features are limited at equivalent price points.