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Privacy Policy

Last updated: 17.03.2026

Overview

Telvio is a mobile VoIP application operated by Telvio. This policy explains what data we collect, why, and how we protect it.

Data We Collect

Telvio collects the minimum data required to provide the calling service:

  • Anonymous identifier — a device-generated ID used to track your minute balance. No name, email, or phone number is required.
  • Call metadata — destination number, call duration, and timestamp for billing purposes.
  • Purchase records — transaction IDs from Apple App Store or Google Play for receipt verification.

Data We Do Not Collect

  • Your name or email address
  • Your phone number
  • Call audio content (calls are not recorded)
  • Contact list data
  • Location data

Third-Party Services

Telvio uses the following third-party services:

  • Firebase (Google) — anonymous authentication and analytics
  • Telnyx — VoIP call routing infrastructure
  • RevenueCat — in-app purchase management
  • Apple App Store / Google Play — payment processing

Data Retention

Call metadata is retained for billing and service quality purposes. You may request deletion of your data by contacting us.

Contact

For privacy questions, contact us at [email protected].